TERMS OF BUSINESS

Terms of Service

Anchor to Scale Ltd

1. Our Services

We provide professional accountancy and support services through The Anchor Method.

  • The Community Anchor: Includes access to the Skool platform, weekly "Anchor Hour" body-doubling, Friday "Compliance & Coffee" Q&A, and general business guidance.

  • The Full Anchor: Includes all Community benefits plus FreeAgent software, Self-Assessment preparation, and MTD (Making Tax Digital) submissions.

  • Strategic Advisory: "Scale Strategy" sessions are provided as a value-add for Full Anchor clients whose records are up-to-date.

2. Nature of Service & Scope

  • Guidance vs. Instruction: Our service provides structure and support. It does not include full outsourced bookkeeping (entering individual receipts) unless a bespoke agreement is in place.

  • Community Support: Guidance provided in group sessions (Anchor Hour/Friday Reset) is for general information and does not constitute formal tax advice for your specific circumstances.

3. Client Responsibilities

To ensure the success of The Anchor Method, you agree to:

  • Provide accurate, complete, and honest information.

  • Maintain your own bookkeeping within FreeAgent (for Full Anchor clients).

  • Meet internal deadlines for information requests.

  • The "Clean Books" Rule: Access to 1-to-1 strategy sessions is contingent on your bookkeeping and admin being up-to-date. We cannot scale chaos.

4. Fees & Payment Terms

  • Monthly Subscription: Fees are payable monthly in advance via Direct Debit.

  • The Upgrade Credit: If a Community Anchor member upgrades to the Full Anchor plan, 100% of their community fees paid within the current tax year will be credited toward their first annual or lump-sum accountancy invoice.

  • Non-Refundable Policy: Fees paid are for ongoing access to software, community resources, and professional support. No refunds are provided for part-months or for periods where the client did not utilise the available services.

5. Tax Returns & Compliance

  • Scope: Our standard fees cover straightforward self-employed tax returns.

  • Exclusions: Additional charges apply for rental properties, capital gains, foreign income, or complex investments. These will be quoted separately.

  • Catch-up Fees: If joining mid-way or at the end of a tax year, a one-off "catch-up" fee may apply to cover the retrospective work required for that period.

6. Deadlines & Liability

  • Submissions: We will take all reasonable care to meet HMRC deadlines. However, we are not liable for fines or penalties incurred due to late or incomplete information provided by the client.

  • Limitation of Liability: Our total liability is limited to the fees paid by the client in the 12 months preceding any claim. We are not liable for indirect or consequential business losses.

7. Termination

  • Either party may terminate the agreement with 30 days’ written notice.

  • Upon termination, access to the Skool community and FreeAgent (provided via our license) will cease at the end of the paid period.

8. Confidentiality & Data Protection

We are committed to protecting your data. Information shared within the community is confidential, and all personal financial data is handled in accordance with UK GDPR.

9. Governing Law

These terms are governed by the laws of England and Wales.